At Shrashti Physio Devices, we are committed to providing quality physiotherapy, rehabilitation, healthcare, and wellness products to our customers. This Warranty Policy explains the terms and conditions related to product warranty coverage, warranty limitations, claim procedures, and customer responsibilities. By purchasing products from our website or store, customers agree to the terms mentioned in this policy.
Our warranty policy is designed to protect customers against manufacturing defects and functional issues under normal usage conditions. Warranty coverage may vary depending on the product category, manufacturer terms, and product type.
Warranty is applicable only for manufacturing defects and technical faults that occur during normal and intended usage of the product. Covered products may qualify for:
Warranty coverage begins from the date of delivery or invoice date unless otherwise specified.
Warranty may not apply in the following situations:
Consumable items, accessories, or hygiene-sensitive products may also be excluded from warranty coverage.
To request warranty support, customers must contact our support team with:
Our team may request additional details for verification before approving repair or replacement support.
All warranty claims are subject to inspection and verification by our technical or support team. If the issue is found to be outside warranty conditions, repair or service charges may apply.
Customers may be required to ship the product to our service location for inspection or repair assistance.
Customers are advised to:
Failure to follow proper usage guidelines may void warranty eligibility.
Shrashti Physio Devices reserves the right to modify or update this Warranty Policy at any time without prior notice.
